Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork as we serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

As a Team Leader, you’ll have your first taste of leadership responsibility, accountability and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you’ll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.

What’s involved?

Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
Making the most of people’s talents they’re in the right place to maximise sales
Training and accrediting new Baristas
Getting familiar with new recipes and ranges, and sharing the exciting news with the team
Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores
Becoming a brand ambassador and helping us shine

A bit about you

A passion for coffee and people is just start of what we’re looking for. What else makes a great Team Leader?

Reliability to open and close the store safely and on time
Team leadership experience in a buzzing environment
Ability to take on shared responsibility whilst on shift and support team members
A love of turning knowledge and know-how into hot ideas to help your store succeed
Willingness to learn and be bold, brave and action-orientated
Flexible approach and can-do attitude, as each day offers exciting new challenges

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

£12.50 per hour
Great Opportunities to develop yourself and progress your career
Whilst on Shift limited free handmade drinks plus 50% on food and bottled drinks
Costa Employee Discount Card – 50% off food & drinks in any Coffeepots store when you’re not working and 25% off food & drinks in any Costa store when you’re not working.
Opportunity to impact your local community by getting involved

And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.

For any reasonable adjustments and general queries please contact careers@coffeepotsltd.co.uk

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